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Author Archives: barnesken
Avoiding Professional Complacency
What to do to avoid work place or professional complacency. Avoiding Professional Complacency from Ken Barnes,...
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Are You a Pillar or a Caterpillar in Your Organization?
Recently, I had the opportunity to deliver the keynote address at the 10th anniversary of a religious organization with an active community and social change presence in Northern California. My topic was in the form of a question, “Are you a...
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Organizational Psychic Imprisonment
I received a call some time ago from a CEO I have worked for in the last two years. He was worried; everything in his organization seems to be going on too smoothly for his liking! The leadership team put together some 17 years ago has chalked...
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Customer Service Expectations of African Immigrants in the United States
“…The African immigrant community in the U.S. is expanding dramatically due to political, social, and economic factors. These African-born immigrants are the most highly educated segment of the immigrant community in the U.S. per the 2000 and...
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Do You Know the Mind of Your Customers?
Experts of entrepreneurship will tell you that to be successful in any entrepreneurial venture, you must learn and understand three critical components of business: Your customers, your competition, and your industry. Let us discuss the customer...
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Starting Your Own Business-Do you have What it Takes?
I want to answer the question “how do I start my own business; what does it take?” These business questions are two of the questions I get asked quite often. The Good People start their businesses for varied reasons. Owning your own business...
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